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Don’t Assume Anything About Your Prospect – Ask Questions Instead

| Posted in Network Marketing |

33

Don't Assume

Don't Assume Anything About Your Propect

Have you ever totally ‘messed up’ a meeting or conversation with a prospect? I mean, it seemed so promising. And then you got into your car to drive home (or you hung up the phone) and you thought to yourself, “man, I totally messed this one up”. What the heck happened?”

Could it have been that you have been “assuming” things about your prospect?

Someone once gave me the definition of “assume” and it’s not the one found in the dictionary or Wikipedia.  It goes like this …

ASS-U-ME = When you assume something you are making an ASS out of U and ME.

Yes, it’s a bit strong language and I normally don’t talk that way but … it hits the point spot on. Don’t assume things about people. Especially those you don’t know or have just met.

When we assume something about our prospects we come to false conclusions which can lead to misunderstandings, non-understanding and mis-communication. And that messes everything up.

Also, how often do we say to people, “I know exactly what you’re thinking?”

How can we know what someone is thinking? We only know what we ourselves are thinking. We could assume (there’s that word again) what someone may be thinking based on certain circumstances or our own experiences, but then again, that would get us exactly to what I mentioned above.

So the best thing to do when meeting a prospect for the first time, either in person or on the phone is to ASK QUESTIONS. Ask lots of questions.

The more questions we ask the better we get to know our prospect and the better we can assess what his or her needs are.

That’s what we’re there for.  That’s our job. To find out what our prospects problems are and then find a solution to fix them. We can’t do that by assuming but only by asking questions.

So do yourself a favor, don’t assume anything.

To your success,


The Enlightened Networker

P.S. You don’t have to share this on Twitter, Facebook or Digg, but if you do, I surely appreciate it. Thank you!

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Comments (33)

LOL, Ilka,

You come up with some good ones! I love it! It’s very true, we need to open our ears and really listen and when we do open our mouths, we need to be asking questions. The more we learn about our prospects, the more we can help them.

Great post!
Twila
Twila Jacobs invites you to read..How To Make Your Blog Comments ‘Nest’My Profile

[Reply]

Ilka Flood
Twitter:
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Hi Twila,

Thanks! I try!

Assumption can not only get you in a world of trouble, it can also literally cost you the sale … or the new team member.

So glad you got your blog up and running again. Missed you!

Ilka

[Reply]

[...] This post was mentioned on Twitter by Ilka Flood, Twila Jacobs. Twila Jacobs said: Don't Assume Anything About Your Prospect – Ask Questions Instead | The Enlightened Networker http://bit.ly/asMCli [...]

Spot on Ilka

Great definition also.

Sometimes we are to quick to assume due to the outcome we want to get or avoid.

Asking lots of questions is the only way to really get to know your prospect. The more loaded the questions the more insight you will gain.

Dwayne
Dwayne Huggins invites you to read..The Best Free Report I Have Ever Read | Google Switch ReviewMy Profile

[Reply]

Ilka Flood
Twitter:
Reply:

Hi Dwayne,

And thanks! You hit the nail on the head … sometimes we do assume something because we want it to be so. Isn’t it also called “wishful thinking?”

It’s always better to get the clear facts although they may not turn out to our advantage.

Have an awesome evening!

Ilka

[Reply]

This is money advice Ilka, thanks for sharing with us.

Assuming might be the #1 error that people make when talking to prospects. Rather than talking to prospects we should be listening to them. We can’t possibly know what they expect out of a program or what their concerns are until we hear them out completely.

That’s why asking questions is necessary and it’s even more important to listen carefully.

Ryan

[Reply]

Ilka Flood
Twitter:
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Hi Ryan,

Absolutely! I totally and 100% agree. LISTENING is so much more important. I mean really listening and giving our prospect our full and undivided attention.

When we assume things we have already made up our minds. And when we talk we can’t hear.

Thanks for stopping by!

Have a great evening!

Ilka

[Reply]

Just ask me a question and I can talk for days :)

Very good advice Ilka!
Peter Fuller MBA invites you to read..Why I started my own Home BusinessMy Profile

[Reply]

Ilka Flood
Twitter:
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Haha, thanks for the warning, Peter. Just kidding!
Btw. loved your video from Thailand.

Cheers, and have a great evening!

Ilka

[Reply]

Great advice Ilka,

I thought it was funny when Jim Carey made his butt cheeks say “Can I ASS you a question?”

Ass-u-me is a good one but realistically it is so true.

I also like to ask questions. I recently learned from Dale Carnegie, the more questions you ask, the more you learn about them and for your follow-up, it is like calling a good friend back.

Thanks Ilka,

Tommy D.
Tommy DiPietro – MLM Prospecting Hero invites you to read..MLM Key Strategies To SuccessMy Profile

[Reply]

Ilka Flood
Twitter:
Reply:

Hi Tommy,

Dale Carnegie was a very wise man!!

Thanks for stopping by and have a great day!

Ilka

[Reply]

Hi Ilka, you are right.
I think is very important to ask questions. That is the only way to make a relationship and get to know who we are talking with so we could help them. Even though it would sometimes feel like harassing people.

Very good comment, Ilka.

As always, Blessings.

Jose Joe Lasa

[Reply]

Ilka Flood
Twitter:
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Hi Jose,

Hmm, I don’t quite see where it could be harassing people if you are genuinely interested in them and asking them questions.

Thanks for stopping by and leaving your thoughts!

Ilka

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Hey Ilka,

You are on point! Assuming will not get anyone close to their goals. The only way to get closer to a goal is by knowing. The best way to know is by asking questions. This is awesome!

Chat with you later…
Josh
Josh Garcia invites you to read..Can You Give Me 2 Minutes of Your Time – So I Can Serve You Better!My Profile

[Reply]

Ilka Flood
Twitter:
Reply:

Hi Josh,

I agree. The best way to know is by asking questions. It’s the only way to find out anything for sure.

You can’t help your prospect or customer if you don’t know what they need.

Have an awesome night!

Ilka

[Reply]

Hey Ilka!

I totally agree. You have to be a consultant and not just throwing up all over people. :-)

Asking a lot of questions is the way of the consultant. How else do you get to know someone?

I really like how you illustrate this point in your article.

:-)

Melisa
Melisa invites you to read..The #1 Reason You Should Consider Network MarketingMy Profile

[Reply]

Ilka Flood
Twitter:
Reply:

Hi Melisa,

Absolutely! There’s no such thing as a dumb question. You’re only dumb if you don’t ask.

You and Ken have a great night!

Ilka

[Reply]

I really do love your interpretation of the word “ASSUME”, Ilka.

I will think fast and hard before I assume anything in the same light again:).

On a serious note, you are absolutely right – be quick to listen and slow to speak.

Best,
Ana Hoffman
YourNetBiz Ana Hoffman invites you to read..Art of Retweets: Top 10 Ways To Improve Your ReTweetabilityMy Profile

[Reply]

Ilka Flood
Twitter:
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Hi Ana,

Yes, that definition can really stop you in your tracks, can’t it. I think twice now too about assuming anything.

Thanks for stopping by and have an awesome day!

Ilka

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By the way, I was your commenter #1000 – meant to tell you that earlier; do I win anything:)?

Ana

[Reply]

Ilka Flood
Twitter:
Reply:

I had no idea. The comment count in my WP back office stands at 903. They must not count the spam.

Thanks for telling me and ABSOLUTELY did you win something! Do you like Brownies? I’ll send you a box of Gourmet Brownies if you share your address with me. (Just send me an email.)

CONGRATULATIONS!!

Ilka

[Reply]

Great post Ilka! The other important thing to remember about asking questions is that the person who asks the questions is perceived to be the one leading the conversation.

Recently I was speaking to a prospect and realized at some he had taken over the conversation by asking more questions than me.

I quickly resumed my position but I also realized he would be a great prospector. :)

~Marcus
Marcus Baker invites you to read..The Network Marketing Internet Business Success EquationMy Profile

[Reply]

Ilka Flood
Twitter:
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Hi Marcus,

You’re totally right! You want to be in control of the conversation… and stay there :)

Thanks for stopping by, Marcus!

Have an awesome day!

Ilka

[Reply]

Hi Ilka,

You have to ask questions. Can you imaging going out to dinner and not being asked what you want to eat?

You might get Liver and Onions, yuk.

When I write I’ll do anything I can think of to not use the word “ass/u/me” .

In my minds eye those two slashes just appear.

Mike
Michael Cole invites you to read..Response cached until Fri 25 @ 2:29 GMT (Refreshes in 60 Minutes)My Profile

[Reply]

Ilka Flood
Twitter:
Reply:

Hi Michael,

This may sound really weird, but I actually love liver and onions :)

But you’re right, asking questions is the way to go.

Have an awesome weekend!

Ilka

[Reply]

Michael Cole Reply:

Hi Ilka,

Funny thing about liver and onions, you either love it or hate it.

You can have my share.

Mike
Michael Cole invites you to read..Watch Out! Somebody’s Hunting YouMy Profile

[Reply]

Ilka Flood
Twitter:
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Thanks, Michael! :)

I’m trading part time have now have clear track record. Conservatively speaking, what success rate should I be shooting for before I consider trading full time for a living??

[Reply]

Ilka Flood
Twitter:
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Good question! Unfortunately I don’t know anything about trading. I would say when you are able to comfortably live of what you earn trading, then I would make the switch to going full time . Until then, keep your ‘day job’ if you have one.

Hope this helps!

Ilka

[Reply]

Well Hello Ilka,

What a Great post! I’ve really been missing out. You’re growing like a weed over here.

Sorry I haven’t been keeping up, it’s my loss. My Off-line biz has been buzzing along and eating up tons of time.

I’ll be sure and pick up my game to check in around here more often, that’s for sure!

Don’t be a stranger. Your friend,

Mitchell Dillman
http://dillmansolutions.com
Mitchell Dillman invites you to read..Saving Families Money…My Profile

[Reply]

Ilka Flood
Twitter:
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Hi Mitchell,

Missed you :) But I am very glad that you are busy with your off-line business. In this tough economy I guess that’s a Godsend.

Thanks for taking time out of your busy day to stop by and leave your thoughts!

Take care,
Ilka

[Reply]

Don’t Assume Anything About Your Prospect – Ask Questions Instead thanks for shareing this Ilka. I love a post that has real value. Take care, Michael

[Reply]

Ilka Flood
Twitter:
Reply:

Hi Michael,

Thanks! I appreciate it!

Take care!

Ilka

[Reply]

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